FAQ

1. What kind of products do you sell?
We specialize in holiday-themed gifts and décor. Our collection currently focuses on Christmas, with plans to expand into other celebrations like Valentine’s Day, Easter, Halloween, Thanksgiving, St. Patrick’s Day, Independence Day, and more.

2. Do you offer personalized items?
Yes! Many of our products can be personalized to make your holiday celebrations extra special. Look for the “Personalized” option on product pages.

3. How long will it take to receive my order?
Processing and shipping times may vary depending on the product. Personalized items typically take a little longer. You’ll find estimated delivery times listed at checkout.

4. Do you ship internationally?
At this time, we currently [ship within the U.S. only / offer international shipping to select countries]. Please check our shipping policy for details.

5. Can I return or exchange my order?
We want you to be happy with your purchase! Non-personalized items may be eligible for returns or exchanges within [X] days of delivery. Unfortunately, personalized items are final sale unless damaged or defective.

6. How do I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking details so you can follow your gift’s journey to your doorstep.

7. Can I place a bulk or custom order?
Yes, we’d love to help! For bulk purchases or special requests, please reach out to our customer care team via our Contact Us page.

8. Will you add more holiday collections in the future?
Absolutely! We’re starting with Christmas but will continue to add new holiday collections throughout the year. Keep checking back for fresh seasonal finds.